Episode 44 - COGA – design’s best kept secret? With Lisa Seeman-Horwitz and Chris Fitch

Lisa Seeman-Horwitz explains how COGA – the Cognitive Accessibility Guidelines - can help us design essential services that better support people with cognitive and learning disabilities. Chris Fitch asks Lisa about the rise of COGA in the last decade, the principles and personas that underpin it, and the future inclusion of mental health within the framework. Plus Chris repeatedly refers to Lisa’s work as the “COGA Guidance” (which literally means the Cognitive Accessibility Guidelines Guidance), but Lisa somehow refrains from calling him an idiot. w3c.github.io https://www.w3.org/WAI/about/groups/task-forces/coga/ https://www.linkedin.com/in/lisaseeman

Om Podcasten

Welcome to the Vulnerability Matters podcast from the Money Advice Trust. A series that examines from a range of perspectives how firms are supporting consumers in vulnerable situations.