Intent-less NLU and knowledge management with Hyro CEO, Israel Krush

The CEO of rising conversational AI platform provider, Hyro, joins us to share insights on the unique approach taken to create its NLU technology and the kind of results its seeing in market.Israel Krush shares the ins and outs of Hyro's philosophy, its intentness NLU approach and the importance of knowledge management.We get into why, when using Hyro, there's less of a need for designing conversational flows and how the technology is able to make decisions about what questions to ask next based on the data. This is because of a combination of a linguistic approach to NLU creation and through pairing that with a bespoke knowledge graph with documents content, entities and the relationship between them.We discuss some of the challenges organisations have when implementing conversational AI, how Hyro is helping clients overcome them and how a seemingly straightforward deployment is managed and maintained. This episode of VUX World is presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit https://deepgram.com/vuxworld.Links:https://hyro.ai See acast.com/privacy for privacy and opt-out information.

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VUX World brings the brightest minds from the world’s most innovative companies, all of whom are pushing the boundaries of voice AI, conversational AI, and NLP technologies, to share insights, learnings and guidance that helps business executives and teams create the future of AI-driven customer experience.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing.Covering topics including speech technology, voice AI, NLP, NLU, chatbots, voice bots, voice assistants, voice user interfaces, conversation design, service automation, and how all of this can be used to create the future of customer experiences for brands and enterprises. See acast.com/privacy for privacy and opt-out information.