The value of emotional AI with Rana Gujral, CEO, Behavioral Signals

Rana Gujral is an entrepreneur, speaker, investor, and CEO at Behavioral Signals, an enterprise software company that excels at distinguishing behavioral signals in speech data with its proprietary deep learning technology. Rana joins us to share how Behavioral Signals emotional AI mediated technology is leading to 12-17% revenue improvement, +8% Call Success Ratio and +10% Customer Satisfaction in the call centre.Learn more about Behavioral SignalsPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.Visit Symbl.aiSymbl.ai LinkedInSymbl.ai on TwitterSymbl.ai on Facebook Symbl.ai on Instagram Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.