Conversational AI - We talk IoT #25

The latest buzzword in IoT is “conversational AI”, and it seems to be everywhere nowadays. Talking machines are weather forecasters, travel agents, financial advisors. Known collectively as “bots”, they’re taking over customer service in a big way. Today, we’re joined by Michael Baldauf, Ambassador Financial Services EMEA at Pegasystems, a leading provider of software solutions for sales, marketing and services, based in Cambridge, Massachusetts, to talk with us about the spread of bots.

Om Podcasten

The We talk IoT podcast keeps listeners updated on the most important developments in the world of the internet of things, iIoT, artificial intelligence, and cognitive computing. Our guests are leading industry experts, business professionals, and experienced journalists as they discuss some of today’s hottest tech topics and how they can help boost your bottom line. You can follow We talk IoT – the Internet of Things Business podcast anywhere you get your podcasts. About the host Stefanie Ruth Heyduck is a science and tech journalist with over 20 years of experience. She has worked for renowned magazines, research institutions, and tech companies. Also, she is an experienced communications consultant and supports her clients with digital and content strategies and new work transformations.