Diversity in the Service Desk (006)
650 people, 40 nations, 20 languages spoken - diversity is part of everyday life at the Modis Tech Delivery Centre. After all, the diversity of people makes national and international IT support possible. In this podcast, you will learn about the opportunities and challenges of different locations, customer relationships, and Service Desk models. You will also find out more about the cooperation and development of each individual person in the teams.