Vector Search in the Aisles: How Morrisons Made Product Discovery Smarter
Peter Laflin, Chief Data Officer at Morrisons, shares how his team turned customer confusion into a cutting-edge vector search experience—bridging physical retail with AI-powered search. He and John Kutay dive into the practical challenges of implementing LLMs and real-time data pipelines at scale, the importance of starting with actual customer problems, and why the best engineering feels a little lazy (on purpose). A real-world look at what happens when modern search meets supermarket shelv...