Gaining Perspective on Support with Jodi Trautman-Phelps

Join Ryan and JumpCloud Customer Support Engineer, Jodi Trautman-Phelps, as they cover support and stereotypes in tech, as well as the ideal ratio of support technicians to end users. Helpful link found in today’s episode: Read about Robert Half’s employee-to-help-desk ratio

Om Podcasten

Where's The Any Key? is a podcast made to share conversations about IT and even some that are IT adjacent. It’s meant to create a community where host Ryan Bacon invites IT-minded individuals to contribute their ideas and processes in regard to technology management.