112 - Top Mistakes to Avoid as a CS Leader - Natalia von Oertel

Latin America. Leading teams dedicated to serving these regions has further strengthened her ability to navigate their unique nuances. Beyond her professional pursuits, she embraces the multifaceted roles of a dedicated mother and an ardent ballet enthusiast—albeit a humble one. You’ll also hear about: How can you help customers achieve their goals?What to include in the customer success plan?What is the right thing to do as a CSM? Tune in and learn what it truly takes to deliver va...

Om Podcasten

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.