19 - How to Be a Customer Success Manager Your Clients will Adore - Katie Sloop

In this episode, I am talking to Katie Sloop, a Senior Customer Success Manager at Intelex. Katie has a career journey of continuous successes and promotions within Intelex. Her professionalism is unmatched and on various occasions, two different clients have asked when Katie will be made CEO of Intelex. She is regularly rocking clients' feedback and her CSAT responses are of the highest record. She is a great colleague and a leader - and she definitely knows how to make clients ...

Om Podcasten

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.