28 - How to Successfully Work with the Product Team - Katrina Coakley

In this episode, I am talking to Katrina Coakley, Director of Customer Success at TalentReef. Katrina has extensive experience in leading customer success teams, spinning teams up from the ground and creating strong relationships with the Product organisation to drive a data-driven roadmap and memorable client experiences. In this episode, you'll learn about: Creating exceptional client experiencesTips for working well with the Product teamSpinning up Customer Success teams The P...

Om Podcasten

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.