53 - How to Grow in Your Customer Success Role - Sindy Brücher-Sharma

This episode is a mini-masterclass on growing in the Customer Success role - from a manager's perspective. Sindy Brücher-Sharma, the Manager of Enterprise Customer Success at Adobe shares some practical tips on: Hiring for Customer Success80 / 20 Rule in CareerGrowth mindsetPersonal Development Plan Although we wanted to explore how to hire for potential and allow growth opportunities within the team, Sindy has so much practical advice for managers: Ruthless prioritisation for team mem...

Om Podcasten

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.