59 - How to Get A Seat at a Table for Customer Success - Monica Trivedi

In #episode59, Monica Trivedi, Director of Global Customer Success at Building Engines is revealing her ways of showcasing customers’ wins and the impact Customer Success has on the overall organisation and customers. Monica gives us an amazing mini master class on: ✨ leadership ✨ how to be an invaluable CSM ✨ how to lead with transparency ✨ how to really create those impacts around you ✨ how to exhibit the impacts of your teams to other departments within the business Connect with Monica!...

Om Podcasten

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.