63 - How to Leverage Tools to Create a Success Department In a Startup - Hadas Rahamim

In this episode, we welcome Hadas Rahamim - Head of Customer Success & Business Operations at Exceed.ai, Genesys Hadas is sharing her journey from product management to customer success, tips on leading Success organisation in a startup, managing global customers and competing priorities. We talk about: career journey how to create 'aha' moments for your customers how to manage yourself and say 'no' how to focus on what matters how to leverage tools to scale Success perks of being th...

Om Podcasten

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.