72 - How to Progress from an Individual Contributor to a Manager - Elena Cocco 

In this episode, I’m talking to Elena Cocco, Manager of Customer Success at SafetyCulture. Elena has a special passion for supporting and helping other women in their professional journeys. She is energised by seeing people around her succeed and I'm excited to bring this conversation to you! Elena started her career journey in Support and then transitioned into Customer Success where she is thriving in a leadership role. She's also a leading member of Customer Success communities in th...

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Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.