Ep 013: Creating a Culture of Yes
Hal Lawlor is the Chief Operating Officer for Smokey Bones, a full-service restaurant that delivers excellent barbeque, award-winning ribs, and good times. Lawlor is a seasoned and high-performing restaurant executive with over 25 years in the industry. He joined Smokey Bones in 2019 to spearhead a revitalization of the brand. Since taking on the role of COO, he has been part of the leadership that launched two virtual brands for the company, The Wing Experience, and Burger Experience. He has built a successful off-premise dining program for the brand to further its sales and reach. Smokey Bones operates 62 locations across 16 states and has been certified a “Great Place to Work” since 2020 each year. This week Hal shares excellent tips on the following: ☀️ Learn to understand and answer "How Can We." ☀️ Providing Opportunities for change will begin creating transformation. ☀️ Brand Loyalty starts with your employees. ☀️ How a weekly town hall shares value, openness, and transparency. ☀️ Why a refer-a-friend program can help retain and attain new employees. ☀️ Managers have to stay positive while continuing to create an engaged community. Connect with Hal Lawlor: LinkedIn: https://www.linkedin.com/in/hlawlor/ Company LinkedIn: https://www.linkedin.com/company/smokey-bones-bar-&-fire-grill/ Website: https://smokeybones.com/ Facebook: https://www.facebook.com/SmokeyBones Twitter: https://twitter.com/SmokeyBonesBar Instagram: https://www.instagram.com/smokeybonesbar/ Learn more about your ad choices. Visit megaphone.fm/adchoices