153 - Transforming HR with Design Thinking with Nicole Dessain (Part 2)

Nicole Dessain is a consultant, Design Thinker, and proud ‘recovering perfectionist’ - and sees those three labels as closely related.Her work in HR consultancy is informed by her training in Design Thinking. In turn, this has taught her to value process over perfection.Through Design Thinking, Working Out Loud, and facilitation, Nicole has found brilliant insights into HR - some breakthroughs, some roadblocks.In this episode, Nicole eloquently explains her key learnings so far.Combining facilitation and HR can produce some fascinating results and has some surprising applications. I highly recommend taking this crash course in HR, facilitation, and Design Thinking!Find out about:How Design Thinking asks us to challenge the judgement mindset HR can demandWhy the number of workshops in a Design Thinking project will shift depending on an organisation's cultureHow to present the results of a Design Thinking process in a memorable narrative structureDon’t miss the next show: Subscribe to the show with your favourite podcast player. Click here to download the free 1-page summary.Exclusive offer from Facilitator Cards for workshops.work listeners you can get 15% off your entire purchase at shop.facilitator.cards by using code workshopswork.LinksCheck out Nicole’s design thinking servicesJoin the HR.Hackathon AllianceListen to the Talent Tales ShowRead about using design thinking for decision making in HRConnect to Nicole:On LinkedInOn TwitterSupport the Show.**Click here to navigate through all episodes via this interactive podcast map.**If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community. **If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy. **If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.

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Welcome to “workshops work,” the podcast that transforms how professionals engage, inspire, and lead groups. Ranked among the top 5% most popular podcasts globally, it is hosted by Dr Myriam Hadnes, a behavioural economist and facilitation expert. Each episode delves into the techniques and mindsets that make workshops truly impactful.Join us every week as we sit down with world-renowned facilitators and uncover their secrets to creating psychological safety, fostering collaboration, and sparking innovation. Whether you’re a Facilitator, L&D professional, HR leader, manager, coach or trainer, you’ll find practical tips, inspiring stories, and actionable insights to elevate your group dynamics.From navigating conflict to unlocking creativity, “workshops work” blends theory with practice, ensuring you walk away with tools you can immediately apply. Dr Myriam Hadnes doesn’t just interview; she facilitates enriching conversations that shift perspectives and deepen understanding.Subscribe now to change the world, one workshop at a time.