199 - Facilitation Skills at Scale: Fidelity International's Facilitation Academy with Rod Butcher & Nikesh Patel (Part 1)
How do you create a culture of independent and empowered facilitation in a large business? Well, Rod Butcher and Nikesh Patel of Fidelity International posed me that question and, together, we came up with a radical solution.This episode explains the story of how we built Fidelity International’s Facilitation Academy.You can hear about the process we followed and the results we’ve seen, as well as how we interpreted the issues and questions that Rod and Nikesh started with.Implementing facilitation skills at scale can be a daunting thought, but it’s eminently more enticing when it’s achieved through a generative, self-sustaining cycle of talent training talent!Find out about:What the structure and process of the academy is and how it worksHow to look at a problem with a broad view, to find unexpected solutionsThe unique challenges of internal facilitation vs. external facilitationThe unexpected benefits of implementing a facilitation mindset across an organisationWhy an interdepartmental-by-default approach creates more meaningful space for changeHow framing facilitation as problem-solving generated more interestHow to create a virtuous cycle of facilitation, training, and learningDon’t miss the next episode: subscribe to the show with your favourite podcast player.And download the free 1-page summary, so you can always have the key points of this episode to hand.LinksWatch the video recording of this episode on YouTube.Connect to Rod and Nikesh:Rod on LinkedInNikesh on LinkedInSupport the showCheck out the podcast map to see the overview of all podcast episodes: https://workshops.work/podcast-map