231. Before You Fire Them: Try This First with Brice Jagger

What if the person you’re about to fire isn’t the problem… it’s the role they’re in?In this episode of World’s Greatest Boss, Jackie Koch talks with Brice Jaggars, bestselling author of Two Fish in the Tree, about how role alignment and soft skills play a huge role in team performance. Brice shares practical tips for figuring out if someone is in the wrong job, how to spot soft skill mismatches, and what to try before you cut ties with a struggling employee.Whether you’re leading a small team or managing a growing company, this episode will help you rethink how you approach performance issues and keep the right people on board.What You’ll Learn:[1:30] Why performance issues often come down to the wrong role[3:15] The difference between technical skills and soft skills[4:20] The most common soft skill gaps that cause problems[6:15] What to do when you want to keep someone but their current job isn’t working[7:55] A real-life example of reassignment that worked[9:30] Why not everyone can fit into the same mold[11:00] How to decide when it’s time to move on[12:15] Coaching new grads versus managing experienced team members[13:25] Why remote work makes soft skill development harder[14:35] Brice’s inspiration behind Two Fish in the TreeResources & Links:Buy Brice’s book: Two Fish in the Tree on Amazon Connect with Brice on LinkedInConnect with Jackie on LinkedIn: linkedin.com/in/jackiemkochDownload free hiring resources from Jackie at People Principles

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Jackie Koch has been in the trenches building the teams that grow companies for over 15 years. She’s hired hundreds of people, navigated countless sticky situations, and earned an MBA along the way. From being deeply involved in the nitty-gritty of team building to now helping others navigate the waters of running a business, she wants to help you avoid the messes she’s had to help clean up. Listen in and discover insights on leadership dos and don'ts, strategies for effective hiring and team building, and essentials to keep your business in employment compliance. Through solo episodes, guest episodes featuring experts in the field, and candid conversations with her business partner you'll be well on your journey to becoming the World’s Greatest Boss.