What exactly is the customer trying to do?

In this episode of the XaaS Files Kevin continues with Zuora Founder and CEO, Tien Tzuo. They talk about building an “as-a-service” business, Tien explains why it helps to better understand what the customer is trying to do, and then shares some of Zuora’s 9 Keys to subscription success. *For more information on Tien Tzuo’s book “Subscribed” please visit https://subscribed.com

Om Podcasten

The XaaS Files is an executive profile series designed to showcase leaders who have led the transition to or rapid scale of as-a-service business models and successfully navigated this evolution to positively impact growth and the value of their companies.