Come to the Problem as a Learner (wsg Char Hu)

During this episode, You, Me, and Your Top Three host and CGS Advisors CEO, Gregg Garrett, speaks with Char Hu, CEO for The Helper Bees. Char and Gregg talk about The Helper Bee’s focus of tacking inefficiencies in the home healthcare market. Char speaks about how this problem is both very personal to him due to an elderly family member and how the United States’ aging population is forcing new approaches to support the ‘aging in place’ concept. Char speaks about his ‘Top Three’ – from his hard-working, immigrant parents, to his cofounding team of experts, to the Austin-based company that helps push him even further. And, you have to hear what he has to say about always tackling problems as a learner. About Char Hu Char received his Doctorate in molecular biophysics from Baylor College of Medicine where he researched the underlying mechanisms for diseases like Alzheimer’s. He went on to co-found Georgetown Living, a certified Alzheimer's and dementia facility known for its evidence-based design building and pet therapy ranch animals. Following this, he founded a Medicare-accredited home health agency who uses skilled services to keep older adults independent at home. Dr. Hu also founded and is CEO of The Helper Bees, an insure-tech company that uses data and technology to improve home care delivery. In 2018 he was awarded the SXSW Global Community Service Award and was appointed by Lt. Governor Dan Patrick to the Texas Council on Alzheimer’s Disease and Related Disorders. Show Highlights Segment 1: Overview 1:05        The aging journey and aging in place. 4:22        Helper Bees – one-stop shop for aging well in place. 5:44        Char Hu – a ‘recovering scientists’: from science research to entrepreneurship. Segment 2: The “Top Three” 8:19        Char’s ‘Top Three’: His Parents – humbleness and grit. 15:56      Char’s ‘Top Three’: Danny Lynch & Eric Corum – the safe space in the entrepreneurial journey. 21:27      Char’s ‘Top Three’: Amos Schwartzfarb and Monica Landers – The battle of being a CEO. 24:45      Finding an energy giver. 27:14      Char’s ‘Top Three’: Many more people – from his wife to colleagues, and beyond. Segment 3: Industry Disruption & Transformation 28:33      The most significant demographic shift the world has ever seen. 30:04      Who is really afraid of the problem created by the demographic shift? 32:38      The experience of guiding the company through pivots. 38:26      The importance of finding early customers to act as advisors. 49:56      The importance of learning in the sales process. Segment 4: Leadership & Wrapping Up 49:23      Are you a professional leader or are you something else? 50:28      “When is the last time that you talked to your key players?” 52:18      Helper Bees continues to grow! 53:11      Stay in touch with Char via LinkedIn or email: Char@TheHelperBees.com Additional Information Contact Char Hu: Char’s LinkedIn Contact The Helper Bees: Website: https://www.thehelperbees.com/ Twitter: https://twitter.com/thehelperbees Contact Gregg Garrett: Gregg’s LinkedIn Gregg’s Twitter Gregg’s Bio Contact CGS Advisors: Website LinkedIn Twitter

Om Podcasten

You, Me, and Your Top Three is a podcast focused on exploring leadership in the connecting world. Specifically, the podcast invites leaders to tell stories, reflect, and discuss their views on: - disruptions in industry and society; - how they are leading transformations considering these disruptions - brave leadership to drive transformation. It is this last point where we focus most of the discussion, asking our guests to share their insights into the relationships they have with their “Top 3” closest advisors. It is our observation and experience that as the world connects, the importance of a diverse set of counselors is increasing in value. For some this may be a formal advisor who has been contracted on behalf of the company. For most this will be deep relationships in which they have been invested and nurtured. Through stories and discussion, we strive to celebrate the art of giving and receiving advice. The stories that are told are heartfelt and real. At the root we are exploring the process of knowledge building, relationship building, and perhaps most importantly, confidence building. After all, it takes a brave leader to battle the inertia that exists in industries, our organizations, and in ourselves. It is our hope that as successful leaders open up about around the subjects and the way in which they interact with their closest confidants, that our listeners will, in turn, reflect on their own “virtual board of advisors.” Over time they will then surround themselves with those who help them stretch toward greatness and lead bravely in the connecting world.