Ep 79: William Hedley co founder of Loah

We discuss the advantages of starting a brand with agency experience, balancing DTC and retail, why being on draught is the holy grail, the challenges and advantages of finding early adopters, the value prop to pubs for non alc options and why focussing on the boring stuff is a key ingredient to startup success. …………. Sign up to the Your Basket Is Empty newsletter here and learn more about Recharge here ⚡️ Enjoy ✌️

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Factory is a specialist Customer Experience (CX) agency. We design, build and refine Customer Experiences for D2C and Multichannel brands. We also produce the best CX content on the internet through our newsletter, events, blog and this podcast. Want to make happy customers? Learn more here: https://www.factory-digital.com/