Episode 12: Nicola Becerra, Head of eCommerce and Digital at Lightbox Jewelry

On this episode, I sit down with Nicola Becerra (Head of eCommerce and Digital at Lightbox Jewelry) and we touch on differences between London and LA, the state of D2C and her go-to food spot for when the lock down ends.

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Factory is a specialist Customer Experience (CX) agency. We design, build and refine Customer Experiences for D2C and Multichannel brands. We also produce the best CX content on the internet through our newsletter, events, blog and this podcast. Want to make happy customers? Learn more here: https://www.factory-digital.com/