Episode 8: Lucy Hirom, Marketing & Digital Consultant

On this episode, I sit down with Lucy Hirom (Marketing & Digital Consultant) and we chat about her time at Ralph Lauren, the perks of business travel, building teams at Selfridges and the state of digital eComm right now.

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Factory is a specialist Customer Experience (CX) agency. We design, build and refine Customer Experiences for D2C and Multichannel brands. We also produce the best CX content on the internet through our newsletter, events, blog and this podcast. Want to make happy customers? Learn more here: https://www.factory-digital.com/