S2 2021 Episode 3: Ian Baron, Chief Papa at Mamamade

I chat with Ian Baron - Chief Papa at Mamamade. We touch on the advantages of building a brand with your life partner, organically growing a community to 30,000 members, the art of asking the right questions, experiential supermarkets and the ideal vegan feast.

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Factory is a specialist Customer Experience (CX) agency. We design, build and refine Customer Experiences for D2C and Multichannel brands. We also produce the best CX content on the internet through our newsletter, events, blog and this podcast. Want to make happy customers? Learn more here: https://www.factory-digital.com/