S2 2021 Episode 6: Fionn Hart, UK Country Manager at Flipdish

On this episode, I chat with Fionn Hart - UK Country Manager at Flipdish. A Dublin-based digital food-ordering platform. We discuss the challenges of remote hiring, taking on the big food delivery apps, the power of customer advocacy, their recent €40m investment round, predictions for DTC food in 2021 and getting comfortable with worst-case scenarios.

Om Podcasten

Factory is a specialist Customer Experience (CX) agency. We design, build and refine Customer Experiences for D2C and Multichannel brands. We also produce the best CX content on the internet through our newsletter, events, blog and this podcast. Want to make happy customers? Learn more here: https://www.factory-digital.com/