224: {Biz Tip Friday} Are Your Systems Focusing on Service or Sales?
Do your systems create a sales mindset? Or a service mindset? I ask this question because I see a lot of leaders creating their systems almost entirely based on a SALES mindset. And here’s the issue with that --- the moment somebody joins, they immediately go through all the steps that they have to do in order to start taking action to create results. You keep ramming sales terms, sales strategies, compensation plan, bonuses, cars, etc., and your new team member immediately begins to build an internal resistance around success. Because here’s the thing --- that person joined, NOT because they want to start a business, but because they were seeking a solution to a problem they have. And your systems have subconsciously told them that they can’t do the business because they’re not good at sales. In this Biz Tip Friday, I’m going to share three key things for you to create an onboarding systems that reinforces a SERVICE mindset rather than a SALES mindset with your new team members!