Focusing on second month retention | Winc's Jai Dolwani
On today's episode of Retention Talk, I speak with Jai Dolwani, CMO at Winc. We talk about cancellation flows, second month retention and covering CX holes with NPS.
On today's episode of Retention Talk, I speak with Jai Dolwani, CMO at Winc. We talk about cancellation flows, second month retention and covering CX holes with NPS.