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Retention Talk

En podcast av: ProfitWell Recur

Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.

Our American listeners can also listen to Retention Talk at our American site

21 Avsnitt

Locking out customers | Loomly's Thibaud Clément
Publicerades 2022-03-30

Predicting Churn | ProdPad's Janna Bastow
Publicerades 2022-03-23
Focusing on second month retention | Winc's Jai Dolwani
Publicerades 2022-03-16
The customer isn't always right | Kelly Yanke Deltener
Publicerades 2022-03-09
Retaining through activations | Meister's Kevin Kuhn
Publicerades 2022-03-02
Knowing when the customer journey is over | Supercast's Jason Sew Hoy
Publicerades 2022-02-16
Two ways to segment churn | Close's Liz Stephany
Publicerades 2022-02-09
Automating churn reduction | Workpuls' Maja Rajić Milivojević
Publicerades 2022-02-02
How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum
Publicerades 2022-01-26
Retaining customers one bag at a time | Trade Coffee's Mike Lackman
Publicerades 2022-01-19
5 Key Strategies for User Retention
Publicerades 2022-01-12
Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas
Publicerades 2021-12-15
Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden
Publicerades 2021-12-08
Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon
Publicerades 2021-12-01
Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam
Publicerades 2021-11-17
Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy
Publicerades 2021-11-10
Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall
Publicerades 2021-11-03
Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan
Publicerades 2021-10-27
Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson
Publicerades 2021-10-20
Retention Talk Audio Trailer
Publicerades 2021-10-19

Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.

21 Avsnitt

Locking out customers | Loomly's Thibaud Clément

Predicting Churn | ProdPad's Janna Bastow

Focusing on second month retention | Winc's Jai Dolwani

The customer isn't always right | Kelly Yanke Deltener

Retaining through activations | Meister's Kevin Kuhn

Knowing when the customer journey is over | Supercast's Jason Sew Hoy

Two ways to segment churn | Close's Liz Stephany

Automating churn reduction | Workpuls' Maja Rajić Milivojević

How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum

Retaining customers one bag at a time | Trade Coffee's Mike Lackman

5 Key Strategies for User Retention

Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas

Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden

Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon

Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam

Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy

Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall

Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan

Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson

Retention Talk Audio Trailer