HR, Workforce Automation, and GenAI at Merck: Jeremy Shapiro & Chris Shultz

Jeremy Shapiro, AVP of Human Resources and Workforce Analytics, and Chris Shultz, Director of HR Intelligent Automation and Gen AI at Merck join us in this forward-thinking conversation. Learn how (and why) Merck is embracing AI to streamline HR processes, support innovation, and maintain ethical considerations. This was hugely educational for us and we hope you get a glimpse into the future of HR tech.You will want to hear this episode if you are interested in...What does the future of HR look like in an AI-driven world? [1:17]How can AI serve as a translator and guide for HR professionals? [7:47]How Merck ensures AI is implemented responsibly [8:51]How Merck leveraging AI for massive efficiency gains in HR [12:45]How Merck determines what AI solutions to build internally [16:54]Can HR keep pushing the efficiency frontier with AI, or is there a limit? [19:19] How organizations can support the mental well-being of AI engineers [25:16]How ethics play a crucial role in the development of AI [31:12]What key strategies should HR leaders focus on in the next six months? [37:03]Resources & People MentionedKeith McNulty’s (McKinsey & Company) post about the bias of LLMsBCG’s Research on AI in the workplaceGlint (HR tool)Workday (HR tool)Connect with our GuestsJeremy ShapiroChris ShultzConnect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES

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At RedThread, we love data—but we know stories are what stick. That’s why we bring together thinkers, writers, leaders, and practitioners to share real-world insights about what works in the workplace, what they’ve learned, and where the future of work is headed. We keep it insightful, thought-provoking, and maybe even a little irreverent.But we don’t stop at conversations. Our research, events, and community turn insights into action, helping organizations and individuals navigate the changing world of work.Want to be part of the conversation? Join our community for free and connect with others shaping the future of work.Learn more about RedThread Research here: https://redthreadresearch.com/home