Operationalizing AI Experimentation: Harvard Business Publishing’s Angela Cheng-Cimini

Generative AI is taking the world by storm, and the realm of HR is no exception. The use of AI will change a business and it will impact teams. That’s why Angela Cheng-Cimini seeks to answer the question, “How do you make sure your teams are positively impacted by AI?”A lot of the conversation starts with mitigating the fear that surrounds AI. Angela believes one of the ways you can get people to run toward generative AI is to create a safe environment where they can play with it and be amazed by its capabilities. Then, they’ll want to integrate it into their work. In this conversation, Angela shares how—as the CHRO—she’s operationalizing AI experimentation at Harvard Business Publishing. Because, ultimately, “AI is not going to replace humans. But humans will be replaced by humans who use AI.”You will want to hear this episode if you are interested in...Learn more about Angela Cheng-Cimini and her role [3:31] The issues Angela is facing in her organization [5:49] Using AI to help with the employee experience [9:51] The Gen AI experiment that Angela ran [13:27] The impact of Gen AI on recruiting[16:06] How to take advantage of AI [18:59] How to justify the expense of AI [22:30] The ethical use of AI in organizations [24:16] Influencing broader AI enablement strategy [26:37] The lightning round [28:19] HR’s role in integrating AI into the workforce [31:11] How to operationalize experimentation [34:00] Angela’s advice to leaders using Gen AI [36:00]Angela’s biggest takeaway from the AI journey [40:34]Why is Angela passionate about HR? [41:28] Resources & People MentionedGenerative AI for EveryoneConnect with Angela Cheng-CiminiConnect on LinkedInHarvard Business Publishing Connect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES

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At RedThread, we love data—but we know stories are what stick. That’s why we bring together thinkers, writers, leaders, and practitioners to share real-world insights about what works in the workplace, what they’ve learned, and where the future of work is headed. We keep it insightful, thought-provoking, and maybe even a little irreverent.But we don’t stop at conversations. Our research, events, and community turn insights into action, helping organizations and individuals navigate the changing world of work.Want to be part of the conversation? Join our community for free and connect with others shaping the future of work.Learn more about RedThread Research here: https://redthreadresearch.com/home