Redefining Learning and Development at McKinsey: Lisa Christensen

What if your L&D team could shift from merely delivering training to truly driving your company’s strategic goals? In this conversation, we talk with Lisa Christensen, McKinsey’s Director of Learning and Innovation. Lisa takes a refreshingly strategic approach, asking not just how L&D can support learning but “To what end?” She shares how her focus on outcomes over output has reshaped McKinsey’s approach to everything from people analytics to building a strong feedback culture.We also talk about why L&D should embrace experimentation, moving far beyond traditional course delivery to tackle big organizational challenges. Lisa makes the case for L&D to collaborate closely with People Analytics and Legal to ensure that learning initiatives aren’t just reactive but strategically positioned for future growth. Her “no regrets” actions offer useful, bold steps for L&D leaders, inspiring us to see the function as a driver of both human and organizational transformation.You will want to hear this episode if you are interested in...Why McKinsey's L&D team always starts with the question, "To what end?" [1:00]The risk of L&D focusing only on short-term skill needs [15:00]Collaboration with People Analytics transforming L&D's impact [18:00]L&D teams losing their value by sticking to outdated metrics [20:00]What it means for L&D to have an experimental mindset [31:00]How L&D leaders can ensure their department's stability and credibility [37:00]The “no regrets” actions every L&D team should consider right now [43:00]Resources & People MentionedOliver Wyman Report on Workforce FutureMcKinsey’s Learning & Innovation Center of ExcellenceConnect with Lisa ChristensenConnect with Lisa Christensen on LinkedInConnect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES

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At RedThread, we love data—but we know stories are what stick. That’s why we bring together thinkers, writers, leaders, and practitioners to share real-world insights about what works in the workplace, what they’ve learned, and where the future of work is headed. We keep it insightful, thought-provoking, and maybe even a little irreverent.But we don’t stop at conversations. Our research, events, and community turn insights into action, helping organizations and individuals navigate the changing world of work.Want to be part of the conversation? Join our community for free and connect with others shaping the future of work.Learn more about RedThread Research here: https://redthreadresearch.com/home