Reconnecting Via Purpose And Continual Career Conversations: UCHealth’s Matt Gosney
For our second conversation about The Great Reconnection, we sat down with Matt Gosney, Vice President, Organizational Development at UCHealth, a major Denver-based healthcare provider that’s grown rapidly in the past few years. To make that growth work, the organization has been consciously doing as much as it can to enable connection and growth. We wanted to know more, so got Matt on to hear why connection and growth are now seen as critical to UC Health's employment value proposition, and also a significantly contributor to recruiting and retention. We also talk about how some of UC Health's previous talent processes, especially performance management, weren’t really helping on the connection part, and what Matt and his team did about it. A powerful new concept that’s proving really helpful is supporting managers to have what UCHealth calls ‘career conversations’ with every single employee has unleashed a tidal wave of connection, engagement, and contribution. An unintended but very welcome consequences of that work have been a dramatic improvement in talent pipeline diversity and a more organic (and thus, successful) approach to DEIB. We conclude with a story about lifetime-long transferrable skills that nearly wraps one of our most fun yet also thoughtful conversations for a while. The one key quote? “Connection is a baseline antecedent to progress and delivery of results.” Sounds bang on to us.